SmileDirectClub Files Chapter 11: Did Private Equity Overpromise the Disruption?

THE PE REPORT

June 30, 2025

A New Chapter: SmileDirectClub’s Descent to Bankruptcy

If you put your bets on SmileDirectClub, the revolutionary disruptor promising to straighten your teeth at a cigarette-paper-thin budget, it’s time to grimace. The Nashville-based company has filed for Chapter 11 bankruptcy, leaving investors grinding their teeth. It was only a few years ago when the start-up, heavily backed by private equity and rife with promise, was having investors flash pearly whites with 2019’s biggest IPO.

Pre-Bankruptcy: The Promise of Disruption

Before the braces broke, SmileDirectClub (SDC) was posed as a revolutionary entity dedicated to “democratizing access to a smile.” They promised to deliver orthodontics at an accessible price point, circumventing traditional dentist visits with custom aligners sent directly to the consumer. High-stakes backing from Camelot Venture Group solidified SDC’s status as a darling of the private equity world.

During Private Equity Involvement: The Dream Turns Into a Nightmare

However, the promise of disruption quickly soured. Traditional orthodontists raised grave concerns about the absence of in-person dental supervision in SDC’s model. The FDA was soon weakening the company’s legs with regulatory changes. As if facing potential regulatory crackdown wasn’t enough, the pandemic hit, shrinking consumer wallets and denting SDC’s projected revenue.

Post-Collapse: Fresh Tears, Old Woes

The fairytale of disruption crumbled as SmileDirectClub filed for bankruptcy. Promising growth trajectories and top-line revenues went down the drain, leaving investors, employees, and customers with a nasty taste in their mouths. Private equity’s darling had failed spectacularly — a disaster partially attributed to an overly ambitious growth narrative fueled by rosy PE projections and a general disregard for the realities of a highly regulated industry. The Camelot Venture Group remained curiously silent throughout this rebuttal of their high-flying investment.

Leveraging Growth, Overlooking Realities

Overleveraging is often a red flag in the world of private equity. SmileDirectClub serves as a cautionary tale of overhyping a company’s potential without considering the realities of the complex medical industry. A quick look at the company’s ambitious marketing, aggressive growth plans, and an attempted hostile takeover of competitor Candid Co substantiate this claim.

Analysis and Reflection: What’s the Takeaway?

The lesson from SmileDirectClub’s rapid descent isn’t exactly a cliffhanger. The story underscores the reality that private equity’s aggressive push for growth can indeed derail a company’s trajectory, especially in a regulated landscape like healthcare. It’s a reminder that projections based on disruption and revolutionizing industries must consider the fundamental dynamics of the industry they’re trying to disrupt.

The Uncomfortable Truth

Just because private equity funds and disruptor startups dance a seductive waltz, it doesn’t mean they’re meant to live happily ever after. Sometimes, it takes a spectacular collapse like SmileDirectClub’s to expose the potential folly in counting unhatched disruptive chickens. As we pick up the pieces of yet another private equity misadventure, one must remember that promise should never be allowed to eclipse practicality.

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